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The Care Quality Commission is the independent regulator of health and social care in England. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. The Care Quality Commission is the official regulator for the care sector. They inspect care homes and care services to make sure they are safe, caring, effective, responsive and well-led. Eleanor Palmer Trust Home, also known as Cantelowes House, is a care home registered to accommodate up to 32 people. Its services focus mainly on caring for adults over 65 years including those with dementia.
Staff had knowledge of people’s preferences regarding their care and support needs. Personalised care plans were in place to record people’s care needs, with risk assessments where needed to minimise the risk of harm. Safe systems were in place for recruiting staff, and the home was kept clean and hygienic.
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They told us they had no concerns or complaints about their care but would speak with the manager or the staff if they needed to. One person commented, “the staff are very discreet” another person told us, the staff, “always knock on my door before they come in my room”. Other comments included, “it’s very good here”, “I can have my door closed. They respect my privacy” and “when you come in first they ask you a lot of questions about your care”.
They also understood the provider’s safeguarding procedures and could explain how they would protect people if they had any concerns. At our last inspection, we also found breaches of regulations in respect of consent and governance. As well as exhibition space, we offer a wide range of services, including logistics, stand construction, marketing, food services and catering, all of which help to bring out the best in your event.
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Other attractions grow on you the longer you live here or the more... Henry Nihill House 94 Priory Field Drive, Edgware, HA8 9PU ★★★☆ Henry Nihill House is a care home for up to 30 older people providing nursing care and personal support. The service is provided on three separate units, or "streets" with each person having their own bedroom with en suite facilities. You can see what action we told the provider to take at the back of the full version of the report.
We saw some evidence of good practice on one of the floors of the home where medicines were stored tidily and Medicine Administration Records were complete. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for The Arkley on our website at After the comprehensive inspection, the provider wrote to us to say what they would do to meet legal requirement in relation to the breach. Sydmar Lodge is a lovely residential care home in the heart of Edgware and the local Mill Hill community.
The Arkley Nursing Home
As ever, the care and safety of our residents and our people continues to be our highest priority during these unprecedented times. That’s why we’re doing everything we can to look after our residents and their loved ones. Whether delivering your goods, storing material or renting out forklifts and cranes, Messe Frankfurt offers a wide range of logistics services on its exhibition grounds. On these links you will find a colour photo of your chosen Hotels in Frankfurt am Main, along with a basic price for your room stay.
Relatives we spoke with said they felt welcome at any time in the home; they felt involved in care planning and were confident that their comments and concerns would be acted upon. The care records contained information about how to provide support, what the person liked, disliked and their preferences and interests. At our focused inspection on 24 July 2018, we judged that the provider had made improvements and had now met legal requirements. This comfortable, happy home in Barnet welcomes people with short and long-term care needs. This includes nursing and residential care as well as care for those living with Huntington’s or Parkinson’s.
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At this inspection we found that a number of improvements had been made and the provider had been working closely with the pharmacist from the CCG. Medicines were stored and disposed of appropriately and administered by people who had received training to do so. However we found that for one person the allergy status had been incorrectly recorded and another person receiving long acting medicines did not always receive them as prescribed. This meant that the service had still not met legal requirements in this area. We carried out an unannounced inspection of this service on 13 June 2017.Breaches of legal requirements were found.
The summary is based on our observations during the inspection, speaking with people using the service, the staff supporting them and from looking at records. People and staff told us they thought there were too many agency staff. We saw on the day of inspection people were having their basic needs met but the care was affected by the level of agency staff being used. People felt confident to complain to the manager and that they would be listened to.
Complaints were not recorded effectively or people making complaints supported through the process. People were receiving person centred care and information about people’s needs had improved in files. However not all files had the same level of individualised care recorded.
It’s the ideal place for a bit of ‘me’ time with a book or knitting. We’re doing everything we can to keep our residents connected to their loved ones and the wider community, from video calls to letters and our new Bupa Buddy service. The waiting times for this flight have not yet been determined or are not available.
Click the title bar on any of the report introductions below to read the full entry. TrustedCare offers free help & advice for people looking for care for themselves or a loved one. My mother has been a resident at The Arkley Care Home for two and a half months, and I can't speak highly enough of it. The care is truly caring, and all the functions that enable it to operate do... We get visits from all sorts of animals – from fluffy bunnies and waggy dogs to reptiles and creepy crawlies.
